The Reliance GP Blog

Doctor's Corner

Involuntary admission of patients to hospital for mental health problems.

Rod Beckwith October 20, 2016


In 17 years as a doctor in Australia I have never had to arrange for the involuntary admission of a patient to hospital. Such an action would be rare and extraordinary, not least because it amounts to depriving a person of liberty for a short period of time. The situation could occur though, and every GP needs to be equipped to deal with it.


How do you do it? Locally, the law involved is the Mental Health Act (NSW) 2007. As a GP you need to complete the form “Schedule 1: Medical Certificate as to examination or observation of person”. Thus, when the form is completed the patient is said to have been “Scheduled.”


With this form completed the GP can request the police to attend and take the patient to an Emergency Department or Mental Health Unit for assessment.


Why would you do that? Obviously, the only reason for calling on the over-burdened police force is serious mental illness or mental disorder. The reasons defined by the Act and the form itself are essentially limited to protecting the patient from harm or protecting others from harm.


As a GP, you must include details of the abnormal behaviour and conduct of the patient, and give background information that would ordinarily form part of the referral of a patient anyway. You should be documenting the impairment of mental function observed and the apparent risk of harm to anybody. Mental function impairment could be delusions, hallucinations, disordered thought, severe mood disturbance, or irrational behaviour.


The risk of harm includes apprehended risk of violence, excessive gambling or other forms of wasteful spending, and uncharacteristic sexual disinhibition.


Once the patient is taken to hospital they must be examined by two authorised doctors to confirm the situation.


The form can be found at:


Author: Dr Rodney Beckwith | Medical Director & GP | Reliance Health

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Tags: advice australian depression doctor GP law medical Mental health schizophrenia

Reliance Health seeking CFO

Rod Beckwith August 25, 2016

Reliance Logosmall

Reliance Health seeking CFO

CFO Reliance Health

Salary Guidance:                              $120,000-150,000 plus equity potential.

Location:                                            Central Coast, NSW

Employer:                                          Reliance Health



 Reliance Health owns and operates medical practices on the Central Coast. We are looking to recruit a CFO who is experienced and capable of equipping a company for expansion within our growth strategy. Previous experience with franchising would be an advantage.

As a key member of the management team, the Chief Financial Officer will report to the CEO and assume a key role in the overall management of the company. The CFO will provide advice about achieving targeted growth. The CFO will have primary day-to-day responsibility for planning, implementing, managing and controlling all financial and administrative activities of the company. This will include direct responsibility for accounting, financial analysis, forecasting, and private or institutional financing. The CFO will contribute to strategic planning, legal, property management, deal analysis and negotiations, investor relationships, and partnership compliance.



  • Direct and oversee all aspects of the Finance & Accounting functions of the organization.

.         Manage the Reliance Health relationship with our accountant.

  • Contribute to strategic thinking for Reliance Health in general, and for identified business opportunities from a financial perspective specifically.
  • Provide comprehensive and stringent financial modelling for expansion.
  • Be an intrinsic part of developing the framework for driving expansion goals.
  • Create documentation for, and implementation of.sustainable and repeatable business processes within Finance and Administration.
  • Relationship management with financial institutions.
  • Execution of business insights and strategies within Finance and Administration.
  • Provide support and predefined financial pathway for potential investors.
  • Develop a holistic, end-to-end view of the company’s full value chain and provide insight to business owners and CEO.
  • Provide financial risk assessment inclusive of contingencies and financial benchmarking.
  • Provide leadership and continuous evaluation of short and long-term strategic financial objectives.
  • Ensure credibility of Finance by providing timely and accurate analysis of budgets, financial trends and forecasts.
  • Evaluate and advise on the impact of long range planning, introduction of new programs/ strategies and compliance.
  • Provide recommendations to strategically enhance financial performance and business opportunities.

Qualifications and Requirements:

  • Relevant Degree and Postgraduate qualifications
  • 10+ years in Financial Management
  • Knowledge of the medical industry and or franchising advantageous.
  • Prior experience in scaling business for expansion.

Personal Qualities:

  • Strong interpersonal skills, ability to communicate and manage staff at all levels of the organisation.
  • Dedication- the ability to wholeheartedly commit to Reliance Health values and goals.
  • Strategic thinker with problem solving and creative skills.
  • The ability to exercise sound judgment and make decisions based on accurate and timely analyses.
  • High level of integrity and dependability with a strong sense of urgency and results-orientation.

.         Commitment to Reliance Health’s values.

Reports to: The CEO.

Reports: Finance team, Marketing Manager, Group HR and Administration Manager


Reliance Health values integrity, communication, teamwork, people, innovation, and simplicity:

Recruitment process:

Shortlisted candidates will be required to undertake psychometric testing and provide a high level presentation from internal financial modelling regarding business scalability.


In the first instance, apply to Dr Rodney Beckwith, Reliance Health, at email address The closing date for applications is COB October 4, 2016.


Reliance are seeking talented VR doctors now

Rod Beckwith June 16, 2016

Reliance Medical Practice

Talented General Practitioners wanted

(VR ) and Supervisor roles available

Flexible options to suit your situation



Do you want to be more than a GP?

Are you passionate about providing the community with a consistently exceptional patient experience?

Do you wish to contribute actively as a supervisor and mentor to a team of dynamic doctors?

Are you searching for a workplace that is committed to cultivating a unique culture that revolves around values, vision and social responsibility?

If you answered yes to the above, then Reliance may be what you have been searching for.

Reliance Medical Practice are looking for talented doctors who are not only driven by operating as a profitable practitioner but are highly motivated to provide the benchmark in primary healthcare and are enthusiastic to share their knowledge and wisdom with other doctors in the Reliance family.

What Reliance can offer you?

-An environment like no other- At Reliance, our culture and values truly mean something to us, we can offer you a state of the art, modern and fully equipped working environment that embraces diversity and revolves around our people.

-Flexibility and growth opportunities- the Reliance entrepreneurial spirit and philosophy offers a refreshing openness to opportunities, ideas for continual improvement and diversification and growth. We are always looking at how we can do things better, do things differently and push the boundaries and be pioneers in the healthcare arena.

-Profitable practice building skills– enhancing your business and care skills through coaching helping you grow your practice, provide exceptional service while being profitable and compliant.

-We take care of everything else– working collaboratively alongside a team of exceptional doctors and helping us to achieve our vision of transforming the healthcare experience, you will receive unparalleled support from a large team of nurses, reception, marketing, finance functions etc and a unique dedicated Practitioner Management department.

Who are you?

-A VR who has practiced for over 3 years in Australia

-A GP wanting to take up additional hours as a supervisor on weekends and afterhours or take on a full time role

-Open to a supervisory or co supervisor role

-Naturally align with the Reliance values

-Want to be part of a successful, innovative and collaborative team

-May be interested in future expansion opportunities within Reliance

If you feel that you have what it takes and could potentially contribute to our Reliance stable of growing doctors, please contact




Get more out of your GP consultation

Missy Tysoe June 2, 2016

Get more out of your GP consultation: What to do before, during and after your appointment.

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Doctor consultations can help you achieve important health objectives. Like the dentist, many people may get nervous before seeing their doctor, and when their name is called all the important questions they had to ask goes out the window. The more effectively you communicate with your Doctor, the more they will be able to pin-point any problems or diagnoses, and customise your treatment.

Follow these simple steps to get the most out of your GP Consultation.


  1. Book the right kind of appointment

Call reception on 02 4304 1333 or use our 24/7 online booking system. Allow enough time to address your concerns and request a longer appointment if you have multiple concerns you wish to discuss. View profiles on our Reliance doctors and their specialties here.


Note you will need to make separate appointments for additional family members.


  1. Write a list

Make a list of any questions / problems you wish to discuss beforehand. Order your priorities in order of urgency.

Sometimes when you get caught up in explaining one thing, you might forget to ask your doctor an important question. Take the list with you to your appointment and tick them off as you go.

Tackle one problem at a time-If you have several problems it is more effective in the long run to concentrate on just one problem during the consultation than to have to rush through a list of problems. Be prepared to make another appointment so that each problem can be given the time it needs to be sorted out.


  1. Be prepared

Take a pen & paper as you may want to note down important points.

Wear loose clothing if it’s likely you will need to be examined.

Be prepared to tell your doctor of any non-prescription medicines or supplements you are taking.


  1. Be punctual

Be on time for your appointment, or inform the practice as soon as possible, if you wish to cancel your appointment. Reliance has a convenient reminder system in the form of a sms message sent to patients the day prior reminding them of key appointment information.


For directions to the practices click here, on arrival as you check in, the self-check in unit will inform you of what level your doctors is located.


  1. Take any documents you may need

Remember to bring with you your Medicare card, concession, health fund card, test results, x-rays, referrals, list of current medications , any other items useful for our visit.


  1. Take someone with you

If you are anxious, uncertain that you will retain all the information the doctors provides, underage or just feeling very ill and need someone there with you who cares, feel free to bring a family member, friend or other support figure with you to the appointment.

You can then talk to them afterwards and tell them what you gained from the visit – it can be a lot to take in, they can help you remember and reassure you.


  1. Be open and honest

The Doctor is there to help you, hiding information you are embarrassed about could get in the way of identifying the diagnoses and treatment. Our doctors are professionals you can trust and they have a lot of experience dealing with a variety of behaviours– be open about any sexual health, drug or alcohol use, physical abuse or domestic violence, smoking habits, forgetting your medication, diet, exercise etc. The more they know the more they can help


  1. Discuss your emotional and mental health

Your mental health can affect your physical health and vice versa, let your doctor know how you are feeling. If you have concerns, your Doctor can refer you to additional healthcare professionals if suitable i.e. psychologist, or help you with a mental health care plan etc. available for bulk billing for eligible patients


  1. Make a plan of action.

Take notes of the Doctors advice – tests to be done, referrals to follow up, medications, change in diet or exercise or other habits.


  1. Ask Questions.

Don’t be afraid to ask questions. If you don’t understand, ask your doctor to repeat it or write it down.


If you are prescribed a drug, make sure you know why it has been given to you, how long to take it for etc. Remember pharmacists are experts in medication and a very useful source of advice.


Be direct. If you have a problem that you find embarrassing or difficult to talk about, don’t leave it to the end of the appointment before mentioning it. Remember your problem is likely to a common one for your GP, who is there to help you.

Concerns about next step after referral, side effects, etc. Bring them up before you leave. Time to focus on yourself and your health– your doctor’s appointment is all about you!

To view a quick and easy video on these 10 steps, click here

At Reliance it is our priority to make your visit as comfortable as possible. We will do all we can to ensure your patient experience is exceptional and are always looking for feedback on ways in which we can improve our service for our patients, to complete our online survey click here.


To book an appointment with a Reliance GP please call 02 4304 1333 or visit


Reliance Medical Practice: Aiming for 100% growth

Rod Beckwith December 14, 2015

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Reliance Medical Practice: Aiming for 100% growth

Each year ANZ offers 10 high-performing small to medium sized enterprises (SMEs) from around Australia to undertake the 2016 ANZ Business Growth Program, a nine-month intensive course aimed to help businesses build the foundations for long-term growth. We spoke with one of the 2016 paticipants, Reliance Medical Practice.

Read more below

  • Easy online booking available anytime

    For your convenience and ease we have an online booking system to enable fast access to our services 24/7. If you are booking from a smartphone or tablet, download the Appointuit app to enable online booking. Try it here today

    Make an appointment

  • This development is supported by financial assistance from the Australian Government under the GP Super Clinics Program.

  • Help